[…] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.

  • smoothbrain coldtakes@lemmy.ca
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    11 months ago

    They have awful support. They build machines that are prone to overheating, their servers are second to Dell (who have considerably better support), there’s a lot about HP not to appreciate.

    As a friend of sysadmins I hear horror stories of HP server racks and I hear most shops running with Dell enterprise plans both for laptops and servers.

      • smoothbrain coldtakes@lemmy.ca
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        11 months ago

        I have my share of issues with Dells, but the last HP machine I had killed itself through fan failure and overheating.

        My Dells tend to break to wear and tear from me being not so gentle with them - I think I’ve had two Dells that had hinge issues, but that’s not as major as an overheating problem.

    • rtxn@lemmy.world
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      11 months ago

      I’m one such sysadmin. I have to work with HP products and HP-by-another-name L3 switches. They are not exaggerating. We’ve had brand new server power supplies crap out on the first power-up. Intermittent outages are a weekly event. Sometimes HP devices refuse to talk to the network because we looked at them wrong. I’m hoping to finally move all of our services to a Dell server over the winter. Then the HPs will be sacrificed to the old gods.

    • Ananace@lemmy.ananace.dev
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      11 months ago

      Got a pair of old HPE gen8 1U servers that are chewing through fan packages like nobody’s business, replaced at least five burnt-out fans on them in a similar amount of years.

      We’re running a mix of HPE, Dell, and Fujitsu servers and they all absolutely suck in their individual ways - HP(E) adds a bunch of arbitrary hardware limitations which we have to work around, Dell intentionally degrades our multi-system setups with firmware updates, and Fujitsu’s boot firmware goes absolutely pants-on-head retarded if you’re doing netboot first.

      We’ve gotten some Supermicro systems now as well, and they’ve been a real treat in comparison, though their software UX feels like it’s about two decades behind.