[…] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.
They have awful support. They build machines that are prone to overheating, their servers are second to Dell (who have considerably better support), there’s a lot about HP not to appreciate.
As a friend of sysadmins I hear horror stories of HP server racks and I hear most shops running with Dell enterprise plans both for laptops and servers.
Their stuff also seemed so cheap and non-robust :(
I have my share of issues with Dells, but the last HP machine I had killed itself through fan failure and overheating.
My Dells tend to break to wear and tear from me being not so gentle with them - I think I’ve had two Dells that had hinge issues, but that’s not as major as an overheating problem.
I’m one such sysadmin. I have to work with HP products and HP-by-another-name L3 switches. They are not exaggerating. We’ve had brand new server power supplies crap out on the first power-up. Intermittent outages are a weekly event. Sometimes HP devices refuse to talk to the network because we looked at them wrong. I’m hoping to finally move all of our services to a Dell server over the winter. Then the HPs will be sacrificed to the old gods.
Got a pair of old HPE gen8 1U servers that are chewing through fan packages like nobody’s business, replaced at least five burnt-out fans on them in a similar amount of years.
We’re running a mix of HPE, Dell, and Fujitsu servers and they all absolutely suck in their individual ways - HP(E) adds a bunch of arbitrary hardware limitations which we have to work around, Dell intentionally degrades our multi-system setups with firmware updates, and Fujitsu’s boot firmware goes absolutely pants-on-head retarded if you’re doing netboot first.
We’ve gotten some Supermicro systems now as well, and they’ve been a real treat in comparison, though their software UX feels like it’s about two decades behind.
I’d stay away from their storage solutions and network gear as well. They are trash.