Michael Ten @lemmy.world to

Technology@lemmy.ml · 6 months ago

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

1

Generative AI could soon decimate the call center industry, says CEO

www.techspot.com

Michael Ten @lemmy.world to

Technology@lemmy.ml · 6 months ago

The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...

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lol_idk@lemmy.ml
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6 months ago
This tracks because call centers provide nearly nothing helpful. Nothing will be different.
- hglman@lemmy.ml
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  6 months ago
  Nah, it will be worse.

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