• Nate@programming.dev
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    1 year ago

    They’ll get a slap on the wrist fine that nowhere near accounts for the amount of money they made doing this.

    • Bluefruit@lemmy.world
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      1 year ago

      True but this also sets precedent for other cases which is an overall win. But i do wish the fines were bigger I agree with you there.

    • MeanEYE@lemmy.world
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      1 year ago

      I loved how EU set fines for GDPR breaches and I feel the same should be applied in other fields when companies are involved. There are two tiers of penalties, with a maximum of 20m euros or 4% of global revenue. That way they feel it. Really feel it. Google got smacked 50 million € for GDPR breach. H&M 35M.

    • MxM111@kbin.social
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      1 year ago

      By itself there is nothing immoral in software lock, but the way it is used here is immoral. It is common understanding and expectation that the scanner should work if there is no ink, thus locking scanner is doggy technique. Locking printer if you do not have ink, however, is totally fine, since it prevents printer damage.

      • YeetPics@mander.xyz
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        1 year ago

        It’s a legit use of DRM/software lock if HP gives you the printer to use (for free) when you buy some ink, but they’re charging for it and the ink.

        It’s function theft.

  • silvercove@lemdro.id
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    1 year ago

    HP has one of the worst customer experiences out there. I don’t understand why people keep buying HP trash.

    • Dudewitbow@lemmy.ml
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      1 year ago

      People use it because hp printers are cheap, but the users dont know what they are putting themselves into by buying hp.

  • Melpomene@kbin.social
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    1 year ago

    Yeah, last HP I bought got returned immediately because I couldn’t fucking print or do anything without registering the printer. Like I want HP monitoring every print job and scan because marketing.

    I think I ended up getting a Brother because at least it worked without access to the Internet.

    • fry@fry.gsOP
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      1 year ago

      I’ve been using brother laser printers for over 15 years now. Toner is very reasonably priced from them and lasts forever. Plus, no sketchy things like forced registration.

    • MeanEYE@lemmy.world
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      1 year ago

      Sadly, they earned a lot of money and this was just calculated expense of doing business. Pretty much all big companies operate like that. Abuse the system, rake in money, leave some aside for settling lawsuits. Forbidding them to sell products for a specific time or recalling all the printers and giving money back… that would make them think twice about next time.

  • phario@lemmy.ca
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    1 year ago

    I love how so many comments and replies ascribe some form of ‘guilt’ to this, as if HP employees would feel shame. This doesn’t really mean anything to a company that size.

    One of the great things about moving to the UK is that, despite all its problems, consumer protection Europe is so much better than in the US.

  • pdxfed@lemmy.world
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    1 year ago

    And a hearty fuck you to HP Sales execs, may their children fritter their unearned stock grants on glow in the dark drink umbrellas.

  • cryptosporidium140@lemmy.world
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    1 year ago

    Man I’m so old I remember when HP was a legitimate company. Look at them now… It’s like seeing a kid from school became a crackhead