“Noting that some of the records included data that could be used to determine where a call was made or text message sent”
Data breaches in surveillance capitalism. Very cool, very normal.
As long as computers are networked, there will always be data breaches. Doesn’t matter what form of gov’t or economy you live under.
Unless the data isn’t actually stored. You can’t have a data breach if the data doesn’t exist.
You can absolutely capture data in transmission
Yes but that’s far less impactful of a breach than “we’ve actively surveilled and recorded all movements and actions of our customers for decade, stored it all haphazardly, and now someone else got it without paying for it like we normally arrange”
Yes but if the connection is encrypted E2E you can’t reliably afaik
After seeing how at&t manages their systems, their app, their stores, and talking to tech support… This doesn’t surprise me at all. This all from the viewpoint of a layperson who has used them for service for 15 years or so. Unfortunately I also have a Verizon account and they seem to also be utterly incompetent. I think it’s rampant in the telecom industry to just have absolute shit for a back-end. A race to the fucking bottom. Fuck these execs that enable this shit, send them all to jail.
They required me to completely pay off a device to change its number. They’re clearly using the phone number as the database record ID which is atrocious.
I did tech support for Sprint and the training was laughable. In the end, the goal was to get the customer to hang up, or pass the call to another equally untrained department. At the end of the day, all they cared about is whether or not you upsold the family plan and talked the customer into adding a new line, which is why I eventually was fired.
Crooks?
“Security footage shows several ne’er-do-wells in domino masks fleeing the scene with a number of burlap sacks, clearly-marked with bright green dollar signs, no doubt containing the compromised data. AT&T security suggests the culprits must have ‘jimmied open’ their servers with a crowbar, or perhaps a bundle of dynamite detonated via plunger from a safe distance. One suspect is currently in police custody after attempting to escape through a tunnel painted on the side of a brick wall. More on this story as it develops.”
Video footage after they got the goods: