They do. It just doesn’t work for them, but they aren’t opposed to it.
Matrix doesn’t offer disappearing messages (which I consider important for digital minimalism and cybersecurity. Even if the user chooses not to enable this feature, it should be an option). Again though, if you have a found a use case for these messengers and they appeal to you and you’re able to get the people you interact with using them, great!
They do. It just doesn’t work for them, but they aren’t opposed to it.