• Aatube@kbin.melroy.org
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      3 months ago

      Agreed, but to play devil’s advocate, the support wasn’t branded as such and customers could’ve not reported out of shame.

    • Etterra@lemmy.world
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      3 months ago

      Honestly a proper panic button would have an alarm go off and speed dial 911. But I’m sure people would abuse it.

      • erwan@lemmy.ml
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        3 months ago

        She talked to an operator who asked if he should call the police and she said no. It’s in the article.

        Not sure what a button would have changed…

    • Kalysta@lemm.ee
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      3 months ago

      It’s blocked for me unless i want to sign up. And I don’t for one article.

    • empireOfLove2@lemmy.dbzer0.com
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      3 months ago

      They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.