Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.

  • _cryptagion@lemmy.dbzer0.com
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    8 days ago

    Osprey is fantastic. It seems like a lot of people in the hiking community scoff at them, either for being too expensive or not ultralight, but it’s really hard to beat their promise to fix any bag, no questions asked. I have the Atmos AG 65L, and it’s great. It literally has everything I think I could possibly want in a bag I have to live out of for a week.

    • WhatSay@slrpnk.net
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      8 days ago

      I am always keeping an eye out for used ones or clearance prices, I never paid full price for mine. And the ultralight crowd is always hard to please, it’s not like their bags are heavy, but all it takes is some buckles and zippers to be “too heavy” lol

      I have never found a better brand for ergonomics and comfort. I have the Fairview 55 and Farpoint 70, specifically because I love the zip off daybag design.