Gmail prompt to provide phone number sounds like a threat

    • wolre@lemmy.world
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      11 months ago

      I do agree that adding some kind of backup option is probably a good idea. For many people, losing their email account would mean being locked out of basically all their online accounts (or, in case the account gets compromised, it would mean that all other online accounts would now be compromised too). The majority of people do not use password managers or 2FA, and I’ve made the experience that many people simply cannot be convinced to make online security a priority. While I’m also a FOSS and online privacy advocate and use tons of self hosted services for that reason, having some way to regain access to their Google account is almost certainly worth the extra data point that Google gets access to. Especially since the likelihood of them already knowing about your phone number is basically 100% if you are logged in on an Android device.

    • The Hobbyist@lemmy.zip
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      11 months ago

      You dont even need google to access your emails for that. You dont even need to be a google user at all, unfortunately.

      I think the phone number is easily found by google, by all their users synching their contact list… If you’re google and you have 100 people Synching John B. Smith with number 123 in Region A of the world, you’re pretty confident that that the person and the phone number are linked.

      • 🇵🇸 Free Palestine 🇵🇸@lemmy.ml
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        11 months ago

        And that’s terrifying.

        Imagine you didn’t even heard about google, but some of your colleague/friend use Google contact synching (which is very default these days) And ta da! Google knows your name and number with 99% percent of accuracy.

        • The Hobbyist@lemmy.zip
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          11 months ago

          Exactly. You don’t even need to have ever used the internet. It’s concerning, to say the least…

    • Trainguyrom@reddthat.com
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      11 months ago

      I used to work in support for a phone manufacturer. I spent more hours than I’d like to know helping people navigate Google account recovery because their only computing device was their phone which they just got replaced under warranty and they don’t remember their Google password. The lucky ones had set a recovery phone number and/or email, the unlucky ones were simply at the mercy of the ivory tower that is Google

  • anteaters@feddit.de
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    11 months ago

    Google can close your email account down at any time for any stupid reason they like and their nonexistant support will leave you standing in the rain without access to years of mails. Switch to a paid mailer with actual support ASAP

    • TCB13@lemmy.world
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      11 months ago

      I once paid for Lavabit email and it was then raided by the NSA/CIA/FBI (Snowden case) and they shut everything down. I lost access to my account and to a 3rd party account that had a considerable amount of money pending withdrawal. I was never able to get the money. Lesson learnt: paying for your email won’t save you.

      • ram@lemmy.ca
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        11 months ago

        Ya, never trust US companies. Their government’s crazy to jump in and take anything they want; you may not even know they took it.

  • Blizzard@lemmy.zip
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    11 months ago

    You could lose access to your X years of Gmail history with 2FA enabled if you lose your phone.

      • EngineerGaming@feddit.nl
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        11 months ago

        I wonder if it works in an Android VM. The shittier thing they’ve done is requiring a non-prepaid number for Overwatch 2, locking out people who can’t afford anything else… And some regions as well.

      • Blizzard@lemmy.zip
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        11 months ago

        I don’t think that’s true, I don’t have the app and I was able to play SC2 not that long ago. I think you can disable 2FA in account settings.

  • ono@lemmy.ca
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    11 months ago

    Can confirm.

    Google locked me out of my account for not giving them my phone number. Even though I used the correct password. Even though I verified myself through the recovery email, which has been the same for ages. Even though I wasn’t using a VPN or connecting from a public network. Even though there was no reason to think my account or credentials were compromised.

    They are, in fact, extorting phone numbers from people.

    Thankfully, I don’t depend on my google account for anything, but I’m still stuck receiving spam forwarded by gmail, because I can’t log in to turn off forwarding. (I’ll probably have to filter it out at some point.) I honestly hope they just delete my account after some months without a phone number.

      • ono@lemmy.ca
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        11 months ago

        This has nothing to do with compromise,

        Clearly.

        they just don’t want to deal with this many bot accounts.

        Whatever excuse they might have doesn’t change the fact that they are extorting phone numbers from people.

    • scottywh@lemmy.world
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      11 months ago

      If you can’t login they will definitely delete the account sooner or later.

      They’ve been sending out notices recently talking about changes to their account inactivity policy saying just that.

    • TheProtagonist@lemmy.world
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      11 months ago

      So Google will not let me log in to my account unless I provide them my phone number? But at the same time they require a regular log in (at least once a year or every two years), so your account doesn’t get deleted?

      I have an old Gmail account, I don’t use anymore, but it’s tied to my name, so I wouldn’t want someone else to use it at some point. I thinks there’s one email client that regularly connects to that account. I hope that will be sufficient to preserve it, but I would not feel comfortable giving them my phone number, when I have no other links to Google services (this may be different, if you use an Android phone anyway).

    • phoenixz@lemmy.ca
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      11 months ago

      2 years and it’ll be deleted.

      I still have a Gmail account but I’m trying better solutions… Maybe my own hosted system. Whether I pay google or a hosting company with open source software is the same money, the latter means privacy

      • lemmyvore@feddit.nl
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        11 months ago

        Get your own domain and use migadu.com. The starter plan is $20/year.

        For extra privacy get a domain in .de, .be, .fr, or .nl, their registries protect owner data automatically.

        If you’re also looking for a registrar check out INWX.

  • fidodo@lemm.ee
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    11 months ago

    Have you people never heard of a phone book? Phone numbers aren’t sensitive information. If they want to scrape your phone number they can legally and trivially do so through public data sources. Google does plenty of sketchy things around privacy, but this isn’t one of them, it’s just about security.

    • janonymous@lemmy.world
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      11 months ago

      Is your mobile phone number in the phone book? Mine isn’t. I guess you could use a landline number to prevent giving out information that isn’t publicly available, but I’d wager most people using these sites these days use their mobile phones. Also even my landline isn’t listed in the phone book.

      • Rodeo@lemmy.ca
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        11 months ago

        I still have a landline which I use specifically for entering into websites.

        At one point I thought it was a really clever thing to do, but now I’m not sure what I’m accomplishing with that, if anything.

    • themakara@lemmy.world
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      11 months ago

      I mostly agree, however setting your phone number includes the verification process. With that, Google knows for near certain that this is indeed your number.

    • Rodeo@lemmy.ca
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      11 months ago

      Man I haven’t even seen a phone book in at least 10 years. Do they actually still exist?

    • tim-clark@kbin.social
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      11 months ago

      Users are getting dumber by the day!! Half the comments in privacy imply users don’t know what they are talking about and need to see a therapist

      • QuazarOmega@lemy.lol
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        11 months ago

        You couldn’t glean the sarcasm from my comment?
        I know that 2FA is important for security

        • tim-clark@kbin.social
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          11 months ago

          No, based on the silliness i see in privacy. The /s is useful and to deny its usefulness is ignoring the reality of human 2d communication.

      • stratoscaster@lemmy.zip
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        11 months ago

        Really though people just don’t understand the point of 2FA. There is 0 other way to verify identity. Just use a burner number if you’re so paranoid sheesh lol

  • Fleppensteyn@feddit.nl
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    11 months ago

    Creating a new Google account isn’t even possible without a phone number anymore. I had a new account which I didn’t use in a while and it decided I need some old phone number to confirm my log in. There’s no way to log in, recover or delete the account. There’s no way I’m putting my daily account to that risk by giving them whatever phone number I have now

  • KevonLooney@lemm.ee
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    11 months ago

    No it doesn’t. It means that your email is encrypted and they don’t have a way to unlock it. If you don’t add recovery info or print out your unlock codes, you will lose access. Just like it says.

    2FA is more secure.

    • The Hobbyist@lemmy.zip
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      11 months ago

      What are you talking about? Google is not encrypting their emails, where did you get that info from?

      • nbailey@lemmy.ca
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        11 months ago

        Yeah, this has nothing to do with encryption, it’s because they refuse to have a support division that would be able to get people back into their accounts.

        • stratoscaster@lemmy.zip
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          11 months ago

          What? No, that’s the whole point of 2FA. There is literally no other way to verify authorization otherwise because it’s by-default incapable of verifying identity.

          Knowing the previous password doesn’t help because those are often found in password dumps.

          This is true of any email service.

          • Madlaine@feddit.de
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            11 months ago

            2FA is just a second password and has nothing to do with encryption. Can simply be removed.

            They could bypass this authentication without problems, if they want. I lost my phone and my google business account got restored regardless of 2FA. It’s just a button for the support. The problem is the identification, especially of private customers (dunno if they would even do that).

            Encryption passwords aren’t time-based either, they must be static.

          • hemko@lemmy.dbzer0.com
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            11 months ago

            Yes but that has nothing to do with the data being encrypted and Google not having access to it. Their whole business runs around them having too much access to user data.

            And yeah before you say anything, yeah the data is probably encrypted at rest which means nothing in this case.

    • pe1uca@lemmy.pe1uca.dev
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      11 months ago

      Is it really encrypted?

      I’m guessing it’s only for the account recovery to reset your password which should be hashed.

      • Blizzard@lemmy.zip
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        11 months ago

        Is it really encrypted?

        Of course not, Google has full access to your e-mails and uses it the whole time.

  • AdmiralShat@programming.dev
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    11 months ago

    I hate how reliant I’ve become on my Gmail. My banking, all my accounts, my job, etc.

    I think email should be regulated, because of how much of the modern world relies on them and you can get fucked over and locked out super easy, and trying to change the email on some services isn’t just hard, it’s impossible

    • chkno@lemmy.mlOP
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      11 months ago

      Regulation is slow, full of drama, scales poorly, & can result in a legal thicket that teams of lawyers can navigate better than the individuals it’s intended to advocate for. Decriminalizing interoperability is faster & can handle most of the small/simple cases, freeing up our community/legislative resources to focus on the most important regulatory needs.

  • maniel@lemmy.ml
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    11 months ago

    BuT cOrPoRaTiOnS tRaCk YoUr LoCaTiOn If yOu GiVe ThEm YouR nUmBeR

    Like they’d need your phone number to do that when you probably already have a smartphone with Facebook installed

      • maniel@lemmy.ml
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        11 months ago

        i was pointing at lay-user of smartphones that don’t want to give facebook or google their phone number while they are already spied on by countless companies with Google and Meta among them,

        same people probably have pasted some appropriate clause on their facebook

  • sculd@beehaw.org
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    11 months ago

    At this point I would say stay away from all Google services.

    I even moved away from Gmail. It’s very liberating.

    • Enitoni@beehaw.org
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      11 months ago

      I’m slowly moving over to Proton and with the integration of SimpleLogin I’m starting to finally feel in control of my inbox.

    • happyhippo@feddit.it
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      11 months ago

      For all valid reasons for moving away from Google services, this just ISN’T one, as other comments already pointed out.

  • HisNoodlyServant@beehaw.org
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    11 months ago

    Didn’t help me when my account got locked. Had 2fa and all the info they wanted and never got the account back. Fuck google.

  • metaStatic@kbin.social
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    11 months ago

    Thanks for reminding me to backup my emails locally and forward my gmail to proton, Good guy google.

    • w2tpmf@kbin.social
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      11 months ago

      Your proton account is susceptible to the same problem if your password gets compromised and you don’t have a backup access method registered.