Yes, McDonalds coffee is kept at far hotter temperatures then other resteraunts to extend the life of the coffee. Yes, they did know that it had already caused serious burns from spills.

Still, that woman should have known that coffee is hot and not asked for the cost of her medical bills to be paid by McDonalds when she required multiple skin graft surgeries to heal the third degree burns to her genial area. I mean, come on, how could McDonalds by liable for that?