for troubleshooting & requests
Only allowing single selection is going to ruin your results.
This should be multiple choices because different platforms are used for different topics. For example:
- Reporting a bug in an open source project: Whatever their bug tracker is where others can find the issue and chime in with more info/a fix.
- Asking for help in setting something up: A support forum of some type. Depending on size and activity level of project this would take different forms.
- Reporting a security issue: Something confidential with the developers so they have a chance to fix it before its publicly known.
Point being, there’s no single platform for all projects or even all use cases within a single project.
Whatever it is, it should be public so if an issue is raised and resolved then others can see that too.
No more Discords for support, please, for the love of god.
Flawed methodology. No single option works since different options have different use cases.
Whatever it is, please not email. I’ve had many apps ask me to email the devs if I found a bug and it’s just not going to happen, either add an in-app feedback or have an official channel I can post in.
What’s wrong with email exactly
you can find me on port 6667
Who is asking? I would need to know that before completing any survey.
For Microsoft issues? A flamethrower.