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Several years ago I was working on water sites and they didn’t even have accurate info about the stuff on their own sites. The head office staff thought they did though. Just the computers did not match reality. Running many of the sites was entirely reliant on the knowledge of site operators who were all about to retire. There was no younger staff being taught anything either.
I think another key difference is everyone can use whatever tool they like and still work on the same codebase. They don’t have proprietary file formats that lock in you and your entire team forever.