NYC’s AI Chatbot Tells Businesses to Break the Law – The Markup
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The Microsoft-powered bot says bosses can take workers’ tips and that landlords can discriminate based on source of income

In October, New York City announced a plan to harness the power of artificial intelligence to improve the business of government. The announcement included a surprising centerpiece: an AI-powered chatbot that would provide New Yorkers with information on starting and operating a business in the city.

The problem, however, is that the city’s chatbot is telling businesses to break the law.

  • Deborah@hachyderm.io
    0·
    8 months ago

    Me: A business refused to allow me entrance because of my emotional comfort animal, which is a pet rock. Is that legal?

    Chatbot: No, it is not legal for a business to refuse entrance to someone with an emotional comfort animal, including a pet rock.