Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’
www.theguardian.com
Super fund boss and Google Cloud global CEO issue joint statement apologising for ‘extremely frustrating and disappointing’ outage

A week of downtime and all the servers were recovered only because the customer had a proper disaster recovery protocol and held backups somewhere else, otherwise Google deleted the backups too

Google cloud ceo says “it won’t happen anymore”, it’s insane that there’s the possibility of “instant delete everything”

  • ReversalHatchery@beehaw.orgEnglish
    0·
    6 months ago

    I’m not the one who you were responding to, but considering google’s history, I don’t believe anything they claim, because they have lied so many times in the past, and because every “privacy guarantee” they provide is practically unprovable. It’s nothing more than wishful thinking to think that google does nothing with government data stored with them, with google classroom data of millions of children, and others. They have shown that they can’t be trusted.

    • Pup Biru@aussie.zone
      0·
      6 months ago

      b2b and audited security standards are a whole different thing - you deal with finance and health you’ve gotta prove to a 3rd party over and over that you have controls and technology in place to make sure you aren’t lying

      this isn’t consumer BS

    • settoloki@lemmy.one
      0·
      6 months ago

      If they lied about this and are accessing very confidential information I think my company would sue the giblets off Google.

      You need to remember we are talking about Google Cloud, the enterprise services they offer and not Gmail and search engines.

        • settoloki@lemmy.one
          0·
          6 months ago

          Same way companies know they’ve been hacked. I’m making the assumption you’re non technical, given the question. But there are many ways such as access logs, server monitoring etc

          • ReversalHatchery@beehaw.orgEnglish
            0·
            6 months ago

            But there are many ways such as access logs, server monitoring etc

            Which are all in the control of the company running the servers. If we trust the company, we can trust them giving honest information on these, but if we don’t trust the company… they could just redact logs or even straight out fake them

    • GolfNovemberUniform@lemmy.ml
      0·
      6 months ago

      This. Even if by some miracle Google isn’t accessing everything on corporate cloud, it is an evil company and the policy can change. It’s a very untrustworthy and unreliable base for a business. And I’m not even talking about the fact that businesses that pay for the cloud are financially supporting Google