• rumschlumpel@feddit.de
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    10 months ago

    The majority of self-checkouts I’ve tried were such a clusterfuck of bad UI design, and it’s made worse by the requirement to have a human check your ID when you’re buying alcohol etc., which is a huge bottleneck when a lot of people are using SC. And when you inevitably push some wrong button that puts you into a situation you can’t get out of without employee intervention, you (as an introvert) are in a far worse situation than if you had just used a regular checkout (though cashiers in my country don’t really do small-talk, which obviously helps a lot from an introvert perspective).

    • Swedneck@discuss.tchncs.de
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      10 months ago

      Here in sweden they all work fine, biggest UI problem is that they require you to tap the screen before you can tap your card and start scanning…

        • Swedneck@discuss.tchncs.de
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          10 months ago

          don’t worry, we also have decades of cultural erasure from our own government and we’re currently in the process of dismantling every public instituation in favour of privatizations, we’ll be a dystopian hellscape soon enough.

    • volvoxvsmarla @lemm.ee
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      10 months ago

      Yeah I absolutely prefer the regular checkout. They don’t care if I say a word or not. It’s faster and more convenient and it is 100 times less awkward than waiting for help or sneaking away when you realize this isn’t working and you need regular checkout. Stupid Rewe stupid herbs that don’t weigh enough I CAN’T MAKE THEM WEIGH MORE you stupid scale with your stupid put the scanned product on the basket side

  • FarceMultiplier@lemmy.ca
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    10 months ago

    Except I am also severely frustrated by how crappy they are, with 50% of my checkouts requiring pressing the bloody assistance button.

  • Phegan@lemmy.world
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    10 months ago

    Self check out was created as a way to reduce labor costs in stores allowing them to maximize profits.

    • chiliedogg@lemmy.world
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      10 months ago

      If they manage to make my shipping experience faster and more convenient while saving money I’m not gonna bitch too much.

      Sometimes technology makes a job obsolete. Not many milkmen or stablehands these days either, and society isn’t worse off because of it.

    • rumschlumpel@feddit.de
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      10 months ago

      It’s also a way to decrease the amount of labor required to produce an essential service, which is good. Might as well complain about the combine harvester killing jobs in the agrarian sector. Do you want to work as a field hand who harvests grain with hand tools? Hell, do you actually want to work as a cashier?

      If stores exploit the lower costs, that’s entirely on our societies failing to distribute wealth properly. Don’t blame technology for that.

  • ⚡⚡⚡@feddit.de
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    10 months ago

    I’m introverted and don’t use them…

    Give me a 10% discount on everything and I use them. I you don’t, what is my motivation to use them? So they can fire part of their workers, replace them with a computer and keep the wages?

    TBH: They are pretty rare where I’m from (Germany).

    • RaivoKulli@sopuli.xyz
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      10 months ago

      I use them because it’s faster, I don’t have to stress about the person behind me and don’t have to deal with people. They’re bliss

    • rumschlumpel@feddit.de
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      10 months ago

      Do you actually want to work as a cashier? If not, why do you want our society stuck in a state where such jobs need to be performed?

      Universal basic income and automate everything.

      • ⚡⚡⚡@feddit.de
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        10 months ago

        What’s wrong with being a cashier?

        To answer your question: I don’t want to work in any other job than my current one, because I like it.

        I’m from Germany. Compared to the USA, the cashiers here are not forced to stand the whole day. Lots of my frieds worked in that job when they were at school or university. Not a bad job IMO…

        Universal basic income and automate everything.

        Sounds good. Too good to become true.

      • havocpants@lemm.ee
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        10 months ago

        Do you actually want to work as a cashier?

        Of course not - that’s why I don’t use the self service tills. I don’t work for the supermarket and I’m not beeping my own damn shopping.

        Not everyone wants a career or an interesting job. Many people just want to work some hours and earn some money and that’s fine.

      • ⚡⚡⚡@feddit.de
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        10 months ago

        In my area, LIDL, EDEKA and a third one don’t have them. Only ALDI has them here.

        But I don’t doubt that they all want to establish this, because it’s cheaper for them.

  • space@lemmy.dbzer0.com
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    10 months ago

    They are ok, but the implementation in some stores is terrible. The one closest to my home has a scale that measures the weight of the products you scan. Almost every time I use it that scale decalibrates itself or doesn’t properly detect that I put the product down, and locks itself until a cashier comes and solves the issue. And it locks itself for other reasons too, like if a card payment fails, you can’t retry until the cashier comes and unlocks it. The only advantage is the smaller queue.

    • ganove@feddit.de
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      10 months ago

      I love the supermarkets that have a beep thing, that you use to beep everything during shopping, than you just hand the beep thing over to the cashier or beep it at the self check out, pay and get the fuck out of there.

    • Rolder@reddthat.com
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      10 months ago

      Nothing worse then when the thing bugs out and you have to awkwardly wait for the staff to come help you

    • space@lemmy.dbzer0.com
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      10 months ago

      Where I live there were a lot of people complaining about order and delivery especially when ordering fruits and vegetables. The delivery people don’t care about picking the better ones.