Amazon exec says it’s time for workers to ‘disagree and commit’ to office return — “I don’t have data to back it up, but I know it’s better.”::“We’re here, we’re back. It’s working,” an Amazon Studios head said in a meeting, before acknowledging a lack of evidence.

  • It's Maddie!@sh.itjust.works
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    10 months ago

    “I don’t have data to back it up, but I know it’s better.”

    This is every boss in every company throughout time lol

    • Fermion@feddit.nl
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      10 months ago

      How do statements like that not spook investors? You’re telling me that leadership in the world’s largest internet hosting service are making decisions without collecting relevant data first, or worse, wilfully ignoring the data available that doesn’t support their preference? That is not a good sign for the future growth of AWS.

      • mosiacmango@lemm.ee
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        10 months ago

        One of Amazon’s core values is being data driven. If you want to change something, you colllect data about it first. It was one of employees large counterpoints to RTO at the org, the lack of data.

        This is the exec admitting they aren’t following the Amazon process, but are making people do it anyway.

        • Excrubulent@slrpnk.net
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          10 months ago

          “Disagree and commit” is a line that’s used in Hardspace Shipbreaker by a terrible middle manager who’s bullying his crew. It’s so obviously framed in the game as just some bullshit to say shut up without using mean sounding words. I should have expected it came from the real world but it was so weird to see it crop up in a news article lol.

    • SuperSaiyanSwag@lemmy.zip
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      9 months ago

      My previous company’s head blamed poor FDA results on WFH and then mandated everyone to be in the office 4 times a week. People who work from home don’t even work on that stuff, it was just an excuse to justify buying yet another building.

  • SirEDCaLot@lemmy.today
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    9 months ago

    Amazon monitors and logs and analyzes everything. As a company they are all about data. If they find something that will get the package out the door one half second faster, they’ll spend millions rolling it out everywhere.

    If he doesn’t have the data, there is zero chance that means the data doesn’t exist. That means the data paints a very different picture and he has chosen to ignore it.

    • MystikIncarnate@lemmy.ca
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      9 months ago

      I would put money on this.

      Business owners and business leaders are all about efficiency, unless it inhibits their ability to keep you under their boot.

    • killeronthecorner@lemmy.world
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      9 months ago

      The data does exist and shows one thing: the death of commercial property and long term leases accruing cost without creating value.

      This is incompatible with capitalism and so it’s working hard to eliminate the incongruence.

      • SirEDCaLot@lemmy.today
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        9 months ago

        The funny thing is, it’s compatible with capitalism, just people are either afraid of change or invested in the old ways.

        Amazon would love a 1% increase in employee productivity, unless it means $500MM worth of lease breaking fees and shareholders grilling them for why they signed those leases in the first place. Or worse they bought the building, and now have to sell it at a big discount.

        Everyone’s invested in commercial real estate because it was a cash cow. Now the party’s over, and rather than acknowledge that lots of people (and cities) have a financial incentive to try and keep the party going.

        Of course the shitty thing is the big losers in all this are the individual people. The workers in a city lose when property values (and cost of living as a result) are so high they can’t afford rent. The workers in a company lose when they have to waste time and money commuting. But nobody seems to give a shit about the little guy…

    • EatATaco@lemm.ee
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      9 months ago

      You realize this is a self defeating point, right? If they knew the workers were more efficient at home they would commit to total WFH.

      The logical conclusion from your claims is not that the data contradicts what he wants to be true, but that the data confirms that return to office is better, but for some reason he can’t share that information.

      • hglman@lemmy.world
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        9 months ago

        No, it does not. It means that they think it’s more profitable for shareholders.

        • EatATaco@lemm.ee
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          9 months ago

          So the logical conclusion is that it’s better for the share holders for the employees to be less productive?

          • Christer Enfors@lemm.ee
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            9 months ago

            It’s not that simple. There’s also the issue of paying rent for offices which also feeds into shareholder (although possibly different shareholders) profits, etc. I’m no expert, but I have a feeling this is all very complicated.

            • EatATaco@lemm.ee
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              9 months ago

              I can’t come up with a care where making their employees less productivity is better for the shareholders simply because they are paying for space somewhere. you’ll have to explain this.

              • SirEDCaLot@lemmy.today
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                9 months ago

                Okay I can do that.

                Pre-pandemic- Amazon says offices are important. Signs 25 year leases for lots of office space.
                Pandemic hits. Everyone goes WFH. Data shows people work just as well from home. Company publicly announces that they are running at full productivity. Shareholders love it.
                Now we’re here. Employees are WFH and loving it. Middle management is chafing because they like being able to manage their employees by walking to desks. Upper management is unhappy because they like having a big corner office at the top of the building humming with workers. Workers are happier than ever.
                Upper management says ‘if we embrace WFH, we’ll have way too much office space and leases that will cost a fortune to break. If we do that and take the hit, the shareholders will ask why we didn’t have the vision to do that in the first place, before we signed for this expensive office. The managers we listen to all hate WFH too. So we’ll push RTO.’ And in the grand scheme of things, a few % employee productivity doesn’t mean that much…

                • EatATaco@lemm.ee
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                  9 months ago

                  Thats plausible, but pretty complicated. I would absolutely invoke Occam’s razor here tho

      • Tkpro@lemmy.world
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        9 months ago

        Pretty sure Amazon gets kickbacks from the city of Seattle to keep the offices filled with ppl

        • EatATaco@lemm.ee
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          9 months ago

          Amazon is massive. Much of their overhead goes to workers, and if the workers were more efficient at home, the city would have to offer a ton of money to make up for the most productivity. So unless you have some convincing evidence otherwise, this is hard to believe.

      • SirEDCaLot@lemmy.today
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        9 months ago

        “We don’t see things as they are, we see them as we are.” --Anais Nin

        A manager who thinks physical access to employees makes him an effective manager is going to push for that, even if the data says otherwise. We see this in every industry. During pandemic the headline was ‘productivity is flat or increasing with WFH’, now it’s ‘time for RTO’.

        It’s also not just about management, it’s about real estate. Companies including Amazon have paid billions for office space, including long term leases that will be very costly to break. So if they say WFH is the future, they’ll have to explain to their shareholders why they signed for (apparently unnecessary) office space that’s hurting the bottom line.

        • EatATaco@lemm.ee
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          9 months ago

          You’re contradicting the top level commenters point that they relentlessly pursue efficiency. Now it’s that the pursue shareholder happiness. I wonder why you didn’t correct them, but me.

          It’s almost like we’re throwing explanations against the wall looking for something to stick.

          But the simple counter is the simple explanation: we didn’t know a pandemic was coming and couldn’t foresee what no one was able to foresee: a rapid shift to WFH. We held the offices as we didn’t know that WFH could be a long term solution. Now that we are pretty confident our workforce is more productive at home, we’ve decided to cut our office space losses.

          No one would bat an eye at this.

  • xantoxis@lemmy.world
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    10 months ago

    Oh, that’s interesting, because lots of people have the data. It says the exact opposite of that, though.

    • xkforce@lemmy.world
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      10 months ago

      Do you have a link to that because it would be useful to pull up whenever some sycophant tries to defend forcing people back into the office

  • Uriel238 [all pronouns]@lemmy.blahaj.zone
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    9 months ago

    Once again, someone in authority misuses their power by dictating what they want reality to be as truth, rather than finding impartial data and serving stakeholders, they ignore their duty and serve their own ego.

    Evidence that top-down capitalism sucks ass even at what it is allegedly supposed to do. It’s autocratic feudalism with extra steps, and should be confronted accordingly.

  • captainlezbian@lemmy.world
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    10 months ago

    It really sounds like he thinks workers are refusing to return to work purely out of a sincere belief that wfh is better for the company and not “go fuck yourselves this is really nice and I’m able to do my job just as well from my home”

    • Dojan@lemmy.world
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      10 months ago

      I’m able to do my job (and life) better with work from home.

      I don’t crave the social interaction as much as others. Social situations wear me out, and the ability to schedule my work fairly freely means that I can work around my debilitating neurological condition. Work from home has given me the opportunity to function mostly like a normal member of society, and I really value that.

      Honestly don’t think I’d last long if a return to office was made mandatory. If I don’t burn out I’ll jump off a bridge or something.

      • LadyAutumn@lemmy.blahaj.zone
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        9 months ago

        I love socially interacting with my co-workers. I can just as easily do that over teams. Better honestly, as if I’m focused heavily on a task, I can take a moment to stop at a convenient spot before checking my messages. As opposed to having people literally walk up to me or just start talking to me while I’m busy doing something. The face to face conversation was nice, but the pros far outweigh the cons in my opinion.

        I personally will never go back. I have adhd and being able to stay home and thusly have 0 commute time has been an absolute wonder for my well-being.

      • Björn Tantau@swg-empire.de
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        9 months ago

        When wfh was implemented company wide at the start of Corona communication actually got better because now everyone was forced to use a chat app with video calling. That way every colleague was just one click away. The shyer ones typed out their quick requests and those who needed to see a face called with the webcam enabled. Before that it was just too much hassle for some people to write an email, use the telephone or walk through the large building to the colleague. Even quick meetings with people from four different departments were now much easier and quicker to organise.

      • Flying Squid@lemmy.world
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        9 months ago

        Yep. My last job was a hybrid schedule and I was always far more productive at home than at the office. Because I was comfortable at home and had no distractions.

        • III@lemmy.world
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          9 months ago

          They give people adjustable chairs at work, so the concept that every worker isn’t an identical and replaceable cog exists somewhere in their brains. Sadly it is behind the intense desire for money and will likely never be given the space to grow.

    • MystikIncarnate@lemmy.ca
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      9 months ago

      The speaker owns a company.

      IMO, that’s easily one of the best ways to determine if someone is controlling.

    • dustyData@lemmy.world
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      10 months ago

      A variation has been viral for years in the Hispanic sphere of the internet. “No tengo pruebas pero tampoco tengo dudas”, “I have no proof, but I have no doubts either”, said in relation to something that is inferred or assumed, specially when describing something negative about a third party who is mutually disliked.

  • reddig33@lemmy.world
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    10 months ago

    Amazon exec is about to lose good employees to other places that pay better and have better benefits (like work from home days).

    • dustyData@lemmy.world
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      10 months ago

      Amazon, the store, is already in a downward spiral of quality. Other stores like Shein, Ali Baba, Wish, etc. are slowly gaining market worldwide. Plenty of people are preferring quality brick and mortar stores than online shopping more and more. It’s small but it is a trend.

      • BeigeAgenda@lemmy.ca
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        10 months ago

        The more I hear about how crappy Amazon are treating their employees the less I want to buy from Amazon again.

      • gian @lemmy.grys.it
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        9 months ago

        True.
        And not only for the quality. In the last weeks I noted that, aside being basically impossible to look for a product even querying with the full brand and product name/code, that buying the same item from the brand own on-line store is ofter less expensive than buying it from Amazon (even with Prime) also accounting for the shipping costs.

      • fuzzzerd@programming.dev
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        9 months ago

        I’m not so sure. Black Friday shopping barely kept up with inflation this year, but cyber Monday shopping was up over 12%, so while I’m with you in the minority that prefer a real quality store, it seems most folks don’t.

    • Prox@lemmy.world
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      9 months ago

      Amazon exec doesn’t give a shit. Their whole model with tech workers is to recruit them based on the “prestige” of working for Amazon, dunno increasingly more talking on them, burn them out before they start asking for real raises, rinse and repeat.

      • gian @lemmy.grys.it
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        9 months ago

        Their whole model with tech workers is to recruit them based on the “prestige” of working for Amazon,

        At some point the “prestige” of working for Amazon will become less attractive than having a life…

  • Flying Squid@lemmy.world
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    9 months ago

    I wish you could do word substitution in real life like you can with text substitution. If so, every time I heard “I don’t have the data to back it up,” it would become “I’m an idiot who doesn’t know what I’m talking about but-”

    • dukk@programming.dev
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      9 months ago

      But wouldn’t that be too long? At that point, you’d either have to speed it up or you’d have to push back everything else they were saying, causing you to be delayed.

      I’d shorten it to “I’m making this the fuck up”.